The good news is you can take steps to help protect yourself.
Identity theft occurs when your personal information – name, Social Security number, credit card number - or other identifying information is used without your permission to open up credit cards, bank accounts, and more. This is fraud and it is a serious crime. The affect on the lives of victims of identity theft can be devastating. When identities are stolen, victims can spend months or years trying to clean up the horrible mess.
It’s time to learn more. The following documents and links are provided through valuable resources from the Federal Trade Commission (FTC) Web site.
Report ID Theft by calling 1.877.IDTHEFT (1.877.438.4338). Use the ID Theft Affidavit Form when disputing new unauthorized accounts.
Learn how to minimize your risk by reading
"ID Theft – What’s It All About?"
Recover from identity theft by reading
"Take Charge: Fighting Back Against Identity Theft"
National Penn will never ask you to update your account information via email by clicking on a link or through telephone contact. Should you receive an email with such a request, consider it fraud. DO NOT RESPOND to it and IMMEDIATELY DELETE it from your inbox. Additionally, we will never initiate a call to you and ask you to provide personal or financial information over the phone. If you mistakenly respond to a fraudulent email or phone call, please call us immediately at 1.800.822.3321.